Once again, I’m drawing from this week’s experience for blog material.
If you are a business like several other brick-and-mortar establishments, you are probably on Yelp, Google Maps, Facebook, and other places where your customers can find you, and more importantly, rate your services. These ratings can be a great opportunity for your customers to tell everyone how great the service is. Several businesses take these positive reviews and put them on their website. It’s a great practice.
What if you could take it a step further?
This is where Video Testimonials come in. A testimonial is great, but if an actual customer is willing to take the time to say to the world why you’re awesome, people will pay more attention to it than any negative review. Another good thing is that the quality of a testimonial video is forgivable: the production quality does not necessarily need to be high, and will appear to be more personal. This also allows you to record one on a whim with a cellphone, Getting a spur-of -the-moment review.
So, next time a customer says that they’re in love with your services, capture that, and show it to other potential customers.